Admin & Deployment
Network Testing
Test the same networks, devices, and meeting types your rollout will actually depend on.
Network Testing
Section titled “Network Testing”Run repeatable tests before onboarding critical teams.
Before you test
Section titled “Before you test”- Use the same networks, devices, and meeting types the rollout will actually depend on.
- Decide which outcomes are pass or fail for your environment before the pilot starts.
- Record who ran the test, which network they used, and what accessories or browsers were involved.
Recommended test cases
Section titled “Recommended test cases”- Single participant join and media publish
- Two-participant audio/video and screen share session
- Long-duration call under normal business traffic
- Access control + waiting room join/approval path
Test environment notes
Section titled “Test environment notes”- Test from each major office or network segment
- Include both managed and unmanaged devices if relevant
- Record baseline network metrics and compare over time
Pass criteria
Section titled “Pass criteria”- Stable audio across scenarios
- Predictable join time and permission flow
- No sustained packet-loss spikes during normal operation
Capture this data for every failed test
Section titled “Capture this data for every failed test”- Workspace and meeting ID
- Approximate timestamp and timezone
- Network type, office, VPN state, and device model
- Latency, jitter, packet loss, and reconnect behavior from the network panel
- Whether the issue affected one user, one segment, or the whole meeting