Network Health
Network health is the real-time diagnostic layer for the meeting. It tells you whether the problem is likely local, shared, or environmental before you start changing devices, muting video, or blaming the call service.
┌──────────────────────────────────────────────────────────────────────┐
│ Hyper app.hyper.video/call-health │
├──────────────────────────────────────────────────────────────────────┤
│ │
│ Network health │
│ │
│ Meeting: Launch readiness sync │
│ Connection: stable now, 1 short drop in last 10 min │
│ │
│ ┌──────────────────────────────────────────────────────────────┐ │
│ │ Latency 42 ms Packet loss 0.6% │ │
│ │ Jitter 6 ms Share quality Good │ │
│ │ Mic path Clean Speaker path Clean │ │
│ └──────────────────────────────────────────────────────────────┘ │
│ │
│ Suggestions │
│ - Keep camera on current quality preset │
│ - Prefer wired audio before turning on live translation │
│ - Rejoin only if packet loss rises above 3% │
│ │
└──────────────────────────────────────────────────────────────────────┘
Latency, loss, bandwidth, and mitigation state help the host decide whether to wait, adapt, or change conditions.
What to watch
Section titled “What to watch”- Latency for conversational delay.
- Jitter for unstable timing even when average latency looks acceptable.
- Packet loss for voice artifacts, freezes, and reconnect pressure.
- Bandwidth for whether video or share quality is likely to degrade next.
How to use it during a call
Section titled “How to use it during a call”- Open the panel when participants report quality trouble.
- Compare whether the issue affects one participant or several.
- Reduce optional load, such as extra video or screen share, when the metrics show sustained pressure.
- Ask the affected participant to change network path only after you confirm the issue looks local.