Legal
Privacy Policy
Last updated: January 15, 2026
Shuttle Technologies, Inc. ('Hyper', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hyper.video and use our video conferencing services (collectively, the 'Services'). Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Services:
Personal Information
Information that identifies you as an individual, such as your name, email address, telephone number, and any other information you choose to provide when you register for an account or use our Services.
Usage Data
Information about how you use our Services, including your IP address, browser type, operating system, referring URLs, device information, pages viewed, and the dates and times of your visits.
Communication Data
Content of video calls, chat messages, and other communications made through our Services. We process this data to provide the Services but do not store call content unless you choose to record meetings.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, prevent, and address technical issues and security incidents
- Comply with legal obligations and enforce our Terms of Use
3. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests
- Protection of Rights: To protect and defend our rights, property, or safety, or that of our users or others
- With Your Consent: With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We use encryption for data in transit and at rest, and we regularly review our security practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Call content is not stored unless you explicitly choose to record meetings, and recordings are retained according to your account settings.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured, machine-readable format
- Objection: Object to certain processing of your personal information
- Opt-out: Opt out of marketing communications by following the unsubscribe instructions in our emails
To exercise these rights, please contact us at privacy@hyper.video.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) for authentication, preferences, and analytics purposes.
8. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by Shuttle Technologies, Inc. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@hyper.video, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. By using our Services, you consent to this transfer.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Shuttle Technologies, Inc.
Email: privacy@hyper.video
Email (Legal): legal@hyper.video